Chapter 1: The Outsider
* Introduction of Moist von Lipwig, a cunning con artist who is banished to the impoverished city of Ankh-Morpork.
* Lipwig is tasked with the nearly impossible job of revamping the city's failing postal service, the Post Office.
Chapter 2: The Post Office
* Lipwig encounters the eccentric and incompetent staff of the Post Office, including the incompetent postmaster, Mr. Groat.
* Lipwig realizes the postal system is hopelessly outdated and inefficient, with a backlog of undelivered letters dating back decades.
Chapter 3: The New Regime
* Lipwig fires Groat and takes over as postmaster.
* He implements innovative reforms, such as a new sorting system, improved delivery routes, and the introduction of stamps.
* Lipwig also recruits a diverse cast of characters to help him, including Stanley the vampire and Reacher Gilt, a skilled counterfeiter.
Chapter 4: The Postal Wars
* The Grand Trunk Clacks, a rival postal service, attempts to sabotage Lipwig's efforts.
* Lipwig and his team fight back, using their cunning and ingenuity to outwit the Clacks.
* They establish a secret underground postal network, hiding messages in rats and pigeons.
Chapter 5: The Stamp Scandal
* Lipwig introduces postage stamps, which are initially met with resistance.
* However, he cunningly uses a mix of marketing and forgery to create a demand for the stamps.
* Lipwig's postal service becomes a booming business, earning him both wealth and respect.
Chapter 6: The Mastermind
* Lipwig unravels a conspiracy behind the postal sabotage.
* He discovers that the Grand Trunk Clacks is being manipulated by a shadowy figure known as Reacher Gilt.
* Lipwig confronts Gilt and reveals his true identity as the master counterfeiter responsible for flooding the city with fake stamps.
Chapter 7: The Showdown
* Lipwig and his team launch a final assault on the Clacks headquarters.
* They expose Gilt's counterfeiting operation and expose the conspiracy.
* The Clacks are destroyed, and Lipwig's postal service emerges victorious.
Chapter 8: The Aftermath
* Ankh-Morpork's postal service undergoes a remarkable transformation, becoming the most efficient and reliable in all of Discworld.
* Lipwig is hailed a hero, and the city experiences a newfound prosperity.
* The story concludes with Lipwig reflecting on the importance of communication and the power of innovation.